FAQ

GOT QUESTIONS? WE'VE GOT ANSWERS!

FREQUENTLY ASKED QUESTIONS

Do I have to buy Cloud?

No, it comes with the subscription.

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Is the application only available on the App Store?

Yes, but a Google Play version will be created in the future.

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Is the application available on IPhone?

Only on IPad for now.

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Is access and information secure?

Yes, the administrator must approve connections.

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Is it available on Desktop?

No, not now.

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Does the application offer different access depending on the employee?

Yes, there are 3 options: View, Admin, Owner.

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Does the application come with certain data (e.g. tree type)?

Yes, it comes with a basic list of tree species and services commonly offered by tree care companies. However, the aim is for the contractor to expand this list with only the tree species and services he will be using. This keeps Arborium simple and efficient to use.

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If I lose my Ipad, do I lose my entire database?

No, everything is saved on the Cloud. 

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Are syncs automatic?

No, syncs are done manually.

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Do I need a network to use Arborium? 

Only to send e-mails to customers and to sync to the Cloud.

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